ІІ. Answer the following questions.
1. What is the purpose of a resume?
2. What are effective resumes?
3. What is the length of effective resumes?
4. What should a useful resume include?
5. How should a resume be reproduced?
ІІІ. Read and analyze the following samples of CV.
CHRONOLOGICAL RESUME
Mrs Helen Voroshilova ap. 12, 18 Lenina Str., Kharkiv 61072, Ukraine
Years of study | Education |
1993 | Special Programming Training Courses. Certificate |
1983 | Specialized Training Courses for Professional Improvement of Technical Engineering Workers at Kharkiv House of Engineering. Certificate |
1966-1972 | Kharkiv Aviation University. Diploma for Radio Equipment Designing and Manufacture |
1954-1966 | Kharkiv Secondary School No 100. Certificate |
Years of work | Employment |
1994 -till present | Place of work. ENERGOSBEREZHENIE International Consortium. Position: Engineer-programmer |
1. Software development of the group control, controller for asynchronous engines. 2. Development of the circuits and switching devices control programme in connection with an object of control. 3. Software development within take-over and turnover tests system for asynchronous engines. Programming is made under ASSEMBLER language. | |
1993-1994 | Place of work. ENERGETICHESKAYA ELECTRONICA State Small Business.Position-. Engineer-programmer |
Programmed problems: 1. Regular software modelling of engine management controllers on personal computers. 2. Development of engine control electronic devices. Programming is made under ASSEMBLER language. | |
1993-1974 | Place of work: KOMMUNAR Production Association Position: Electronics engineer Programmed problems: 1. Maintenance of electronic equipment for automatic process control production systems of multilayer printed-circuit cards. 2. Maintenance of electronic equipment for automatic process control system of vacuum spraying current-conducting layers of printed-circuit cards. 3. Maintenance of electronic equipment of automatic process control system of galvanic lines. |
Supervising experience
All the posts were connected with necessity of brain-work and technical supervising.
Sociability
Effectiveness in communication with the staff of employees. The capability to be on good terms with people, to handle with tact the human conflicts in the labour relations. Fluent skills in Ukrainian and Russian.
Special skills
The ability to work as the engineer-technologist, having a good understanding in this field. Certificate for clothes sewing and modelling.
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CURRICULUM VITAE
Surname | Arkusha |
First name | Yury |
Date of birth | 9th January, 1969 |
Place of birth | Markovka, Lugansk Reg. |
Nationality | Ukrainian |
Religion | Orthodox |
Personal status | Married |
Children | Daughter Olga, 1993 |
Profession | Pharmaceutist |
Present occupation | Head and pharmaceutical chemist of pharmacy No 2 of "FORMA LTD" Research and Production Medical and Stomatological Company of Lugansk |
Language proficiency | Ukrainian: mother tongue Russian: reading, writing, speaking — well English: reading, writing — with the help of dictionaries |
Education | • Ukrainian Pharmaceutical academy (Kharkiv), from 1987 to 1993, majors: nine subjects in chemistry, pharmacology, pharmacognosy, pharmaceutical and factory technology of medicine production, organization and economics of pharmacy, marketing and management • Secondary School No 9 (Belovodsk, Lugansk Reg.), from 1976 to 1986 |
Working experience | • Head and pharmaceutical chemist, Pharmacy No 2 of "Forma Ltd" Research and Production Medical and Stomatological Company of Lugansk, from 1997 • Head and pharmaceutical chemist, Pharmacy No 2 of "Doctor Watson" Pharmaceutical Centre, from 1996 to 1997 |
• Pharmaceutical chemist, Pharmacy No 2 of "Doctor Watson" Pharmaceutical Centre, 1996 • Commercial Director and Pharmaceutical Chemist, Lugansk branch office of "Askol'd" Private Business, Wholesale and Retail Sale in Medicines, from 1995 to 1996 • Deputy Head, Reception Department of Lugansk Regional Pharmaceutical Warehouse, from 1993 to 1995 • Military Service, as a part of Academic Studies, from 1988 to 1989 • Turner of II Grade in Metal, Specialized Mobile Column No 48 (Belovodsk, Lugansk Reg.), from 1986 to 1987 | |
Personal features | Easy to contact and communicate, active, sociable, enterprising |
Driving license and experience | ABK No. 483953 of 1988, ABC categories, experience of car and truck driving |
Contact address | Ap. 35, 9 Dzerzhyns'kyi kvartal, Lugansk 349040 |
Contact telephone | (0642) 22 33 99 (Home) |
Remarks | All the members of my family deal with medicine. My wife has got higher pharmaceutical education and works as a pharmaceutical chemist in a commercial pharmacy. My mother, father and elder brother have got higher medical education and all work as doctors in hospital and out patient clinics |
I declare that all the responses and information given here are true and correct.
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DATE SIGNATURE
ІV. Write your own curriculum vitae.
ТЕМА VІ. ДІЛОВЕ ЛИСТУВАННЯ.
I. Read the following text.
Business letters in English
Business letters are formal paper communications between, to or from businesses and usually sent through the Post Office or sometimes by courier. Business letters are sometimes called "snail-mail" (in contrast to email which is faster). This lesson concentrates on business letters but also looks at other business correspondence. It includes:
- Letter
- Memo
- Fax
- Email.
Who writes Business Letters?
Most people who have an occupation have to write business letters. Some write many letters each day and others only write a few letters over the course of a career. Business people also read letters on a daily basis. Letters are written from a person/group, known as the sender to a person/group, known in business as the recipient. Here are some examples of senders and recipients:
business «» business
business «» consumer
job applicant «» company
citizen «» government official
employer «» employee
staff member «» staff member
Why write Business Letters?
There are many reasons why you may need to write business letters or other correspondence:
- to persuade
- to inform
- to request
- to express thanks
- to remind
- to recommend
- to apologize
- to congratulate
- to reject a proposal or offer
- to introduce a person or policy
- to invite or welcome
- to follow up
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- to formalize decisions.
Read through the following pages to learn more about the different types of business letters, and how to write them. You will learn about formatting, planning, and writing letters, as well as how to spot your own errors. These pages are designed to help you write business letters and correspondence, but they will also help you learn to read, and therefore respond to, the letters you receive. You will also find samples that you can use and alter for your own needs.
Business Letter Vocabulary
attachment | extra document or image that is added to an email |
block format | most common business letter format, single spaced, all paragraphs begin at the left margin |
body | the content of the letter; between the salutation and signature |
bullets | small dark dots used to set off items in an unnumbered list |
certified mail | important letters that sender pays extra postage for in order to receive a notice of receipt |
coherent | logical; easy to understand |
concise | gets to the point quickly |
confidential, personal | private |
diplomacy, diplomatic | demonstrating consideration and kindness |
direct mail, junk mail | marketing letters addressed to a large audience |
double space | format where one blank line is left between lines of text |
enclosure | extra document or image included with a letter |
formal | uses set formatting and business language, opposite of casual |
format | the set up or organization of a document |
heading | a word or phrase that indicates what the text below will be about |
indent | extra spaces (usually 5) at the beginning of a paragraph |
informal | casual |
inside address | recipient's mailing information |
justified margins | straight and even text, always begins at the same place |
letterhead | specialized paper with a (company) logo or name printed at the top |
logo | symbol or image that identifies a specific organization |
margin | a blank space that borders the edge of the text |
memorandum (memo) | document sent within a company (internal), presented in short form |
modified block format | left justified as block format, but date and closing are centred |
on arrival notation | notice to recipient that appears on an envelope (e.g. "confidential") |
postage | the cost of sending a letter through the Post Office |
proofread | read through a finished document to check for mistakes |
punctuation | marks used within or after sentences and phrases (e.g. periods, commas) |
reader-friendly | easy to read |
recipient | the person who receives the letter |
right ragged | format in which text on the right side of the document ends at slightly different points (not justified) |
salutation | greeting in a letter (e.g. "Dear Mr Jones") |
sensitive information | content in a letter that may cause the receiver to feel upset |
semi-block format | paragraphs are indented, not left-justified |
sincerely | term used before a name when formally closing a letter |
single spaced | format where no blanks lines are left in-between lines of text |
spacing | blank area between words or lines of text |
tone | the feeling of the language (e.g. serious, enthusiastic) |
transitions | words or phrases used to make a letter flow naturally (e.g. "furthermore", "on the other hand") |
Writing a Business Letter
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The term "business letter" makes people nervous. Many people with English as a second language worry that their writing is not advanced enough for business writing. This is not the case. An effective letter in business uses short, simple sentences and straightforward vocabulary. The easier a letter is to read, the better. You will need to use smooth transitions so that your sentences do not appear too choppy.
Salutation
First and foremost, make sure that you spell the recipient's name correctly. You should also confirm the gender and proper title. Use Ms. for women and Mr. for men. Use Mrs. if you are 100% sure that a woman is married. Under less formal circumstances or after a long period of correspondence it may be acceptable to address a person by his or her first name. When you don't know the name of a person and cannot find this information out you may write, "To Whom It May Concern". It is standard to use a comma (colon in North America) after the salutation. It is also possible to use no punctuation mark at all. Here are some common ways to address the recipient:
Dear Mr Powell,
Dear Ms Mackenzie,
Dear Frederick Hanson:
Dear Editor-in-Chief:
Dear Valued Customer
Dear Sir or Madam:
Dear Madam
Dear Sir,
Dear Sirs
Gentlemen:
First paragraph
In most types of business letter it is common to use a friendly greeting in the first sentence of the letter. Here are some examples:
I hope you are enjoying a fine summer.
Thank you for your kind letter of January 5th.
I came across an ad for your company in The Star today.
It was a pleasure meeting you at the conference this month.
I appreciate your patience in waiting for a response.
After your short opening, state the main point of your letter in one or two sentences:
I'm writing to enquire about...
I'm interested in the job opening posted on your company website.
Second and third paragraphs
Use a few short paragraphs to go into greater detail about your main point. If one paragraph is all you need, don't write an extra paragraph just to make your letter look longer. If you are including sensitive material, such as rejecting an offer or informing an employee of a layoff period, embed this sentence in the second paragraph rather than opening with it. Here are some common ways to express unpleasant facts:
We regret to inform you...
It is with great sadness that we...
After careful consideration we have decided...
Final paragraph
Your last paragraph should include requests, reminders, and notes on enclosures. If necessary, your contact information should also be in this paragraph. Here are some common phrases used when closing a business letter:
I look forward to...
Please respond at your earliest convenience.
I should also remind you that the next board meeting is on February 5th.
For futher details...
If you require more information...
Thank you for taking this into consideration.
I appreciate any feedback you may have.
Enclosed you will find...
Feel free to contact me by phone or email.
Closing
Here are some common ways to close a letter. Use a comma between the closing and your handwritten name (or typed in an email). If you do not use a comma or colon in your salutation, leave out the comma after the closing phrase:
Yours truly,
Yours sincerely,
Sincerely,
Sincerely yours
Thank you,
Best wishes
All the best,
Best of luck
Warm regards,
Writing Tips
Use a conversational tone.
Ask direct questions.
Double-check gender and spelling of names.
Use active voice whenever possible.
Use polite modals (would in favour of will).
Always refer to yourself as "I".
Don't use "we" unless it is clear exactly who the pronoun refers to.
Rewrite any sentence or request that sounds vague.
Don't forget to include the date. Day-Month-Year is conventional in many countries; however, to avoid confusion, write out the month instead of using numbers (e.g. July 5th, 2007)
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