An Economy class PAX asks for a strong drink
CA. – would you like some red or white wine?
P. – Could you offer a stronger drink, steward? Let’s say vodka or whiskey?
CA. – I’m sorry but such drinks are for business class PAX.
P. – Can I buy a strong drink?
CA. – I’m sorry again. We don’t sell alcoholic drinks on board. PAX are allowed to drink spirits offered on board only.
A pregnant woman feels bad.
CA. – What can I do for you, madam?
P . – I feel bad.
CA. What exactly are the symptoms?
P. – a terrible headache and I'm getting airsick .
CA. – Adjust an air venz (nozzles) I'll bring you the pillow and the blanket, water with lemon.
CA. – Are you feeling better?
In more serious case.
CA. – Don't worry. We are specially trained to render first aid. If necessary, I will report to the purser and we will call for a doctor.
Give an instruction in the following emergency situation.
Seatbelt use instruction.
Your safety belt is on the seat cushion.
To fasten the seatbelt insert the metal tip into the buckle, tighten the strap.
To release the seatbelt lift up the buckle cover and pull out the strap.
For your own safety the seatbelt must be fastened when seated.
Translate the sentences.
We are travelling with my friend and we would like to sit together. Isitpossible?
Мы путешествуем с моим другом и мы хотели бы сидеть вместе. Этовозможно?
The fish smells awful, can I have a chicken , please?
Рыба пахнет ужасно, могу я получить курицу, пожалуйста?
Where is this chocolate produced?
Гдепроизводитсяэтотшоколад?
Is this medicine is affective and harmless?
Это лекарство эффективно и безвредно?
What’s the reason for delay? I’m afraid to miss my connecting flight.
Какая причина задержки рейса? Я боюсь опоздать на стыковочный рейс.
В соответствии с правилами Аэрофлота пассажирам запрещается кормить или поить питомцев в полете.
In accordance with Aeroflot rules to feed and to give a water to passenger’s pets are prohibited during the whole flight.
Вы будете пить тот же самый сок?
Would you like another glass of juice or a new one?
Извините, но обмен валюты на борту самолета запрещен.
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I’m sorry, but currency exchange is prohibited on board.
Вдыхайте носом, выдыхайте ртом и дышите нормально в течение 2-3 минут.
Breathe in through the nose, but breathe out through the mouth and breathe normally for two or three minutes.
В целях вашей безопасности, оставьте ручную кладь на борту.
For your own safety leave your luggage on board.
EXAMINATION CARD #15
2. Act out the following situations:
Instruct a PAX with a baby before take-off.
For your own safety and safety of your child , safety belts must be fasten during take of, landing, area of turbulence.
I will bring you an infant safety belt before take off\ here is it.
Put your baby on your lap, feet to the aisle.
Pay attention that the armrest of your seat movies upward.
During the whole flight watch your child.
The nearest lavatory is equipped with baby diapers changing table. In avoidance of clogging up a toilet bowl, please the used diapers throw out in the waste bin. If you need our help , press the call button.
We will be able to fix a baby cot as soon as the fasten seat belt sign is off. The baby cot is extended for babies under 1 year and the weigth up to 11 kg. what’s the weight of your baby? Otherwise, to use the baby cot is not safe for a baby.
Discuss a PAX order if the menu is not available.
-What would you like to start, madam? For aperitif we can offer you a choice of alcoholic and non-alcoholic drinks (refreshments and juices).
What alcoholic drinks do you prefer – strong (vodka, whiskey, cognac, gin,liqueur) or wine, champagne, beer? Would you like a juice, a refreshments?
-would you like to start your lunch with an appetizer? You can choose salted salmon with garnish of lettuce liner, cucumber slices, a lemon wedge, some green or roast breast of chicken with garnish of lettuce liner, tomatoes wedges, cucumber slices, a parsley sprig.
- For the hot meal we can offer stewed meat with boiled potatoes, beans, a half of tomato, some green or steamed cod with wild rice, a lemon wedge, green peas or chicken Kiev with pasta served cream sauce. Which would you prefer?
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-for desert I can offer you an ice-cream and cheesecake. Which you prefer?
-would you care for tea or coffee? We have black, green, herbal tea and coffee: Americano, espresso, cappuccino, instant coffee is caffeine free.
- Let me repeat your order. Thank you
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