Read and make a plan of the text .
КОНТРОЛЬНАЯ РАБОТА №1.
1) Определите, к какому виду делового документа относится представленный ниже отрывок:
I have recently received several letters of complaint from customers concerning our new decaffeinated product. It seems that they cannot find the product when they look for it on the supermarket shelves. Since we are testing it in these cities, I cannot understand what the problem is. Please look into the matter and let me have your thoughts as soon as possible.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
2) Определите, к какому виду делового документа относится представленный ниже отрывок:
The Sellers have sold and the Buyers have bought on conditions FOB Odessa the following equipment: microwaves in full conformity with the technical characteristics and in complete scope of supply.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
3) Определите, к какому виду делового документа относится представленный ниже отрывок:
We have seen your advertisement in The Metal Worker, and would be grateful if you would kindly send us details of your aluminum fittings.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
4) Определите, к какому виду делового документа относится представленный ниже отрывок:
My name is Henry Brown. I was born in New York in 1967. After finishing school, I entered The State University in Chicago and studied economics.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
5) Определите, к какому виду делового документа относится представленный ниже отрывок:
As requested, here is my report summarizing the advantages and disadvantages of a possible merger with Unibank, together with my recommendations. You asked for the report to be submitted by 15 March.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
6) Определите, к какому виду делового документа относится представленный ниже отрывок:
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I’m worried about the sales of the range of fragrances we launched two years ago. In the first year, sales increased steadily. However, since the beginning of this year, sales have fallen by almost 10%.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
7) Определите, к какому виду делового документа относится представленный ниже отрывок:
Recently several staff have informed me that various articles such as radios, mobile phones and lap-top computers have been stolen from their cars in the company car park. Some cars were broken into but in other cases this was not necessary as the cars have been left unlocked.
ВАРИАНТЫ ОТВЕТОВ :1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
8) Определите, к какому виду делового документа относится представленный ниже отрывок:
Baby magazine
a) Description
b) Price
c) Target market
d) Selling points
Baby magazine is an excellent project which would be very profitable. It is an original concept which has been well researched by a talented team. I recommend that we provide the funds requested and proceed to the next stage of development.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
9) Определите, к какому виду делового документа относится представленный ниже отрывок:
I wrote to you on 10 March concerning the above account which has an outstanding balance of $3,500. I enclosed copies of the faxes and a statement of your account.
You have not replied to my faxes nor have you offered any explanation for not clearing your account.
Please forward your payment within the next seven days. If we do not receive payment from you, we shall have no alternative but to take legal action to recover the amount.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
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10) Определите, к какому виду делового документа относится представленный ниже отрывок:
Possessing a wealth of sales management experience and a proven ability of successful sales and business development, consistently achieving significant year-on-year sales targets and growth. Accomplished in training and motivating other sales managers to provide a high level of customer service. Believing that good team leadership and a hands-on approach to management brings increased standards and profits.
ВАРИАНТЫ ОТВЕТОВ : 1) Contract 2) Memo 3) CV 4) Letter of enquiry / request
КОНТРОЛЬНАЯ РАБОТА №2.
1) Выберите слова или сочетания слов для заполнения пропусков так , чтобы они отражали особенности оформления служебной записки :
To : Secretarial Supervisor
(1) _____ : Claire McElroy
(2) _____ : Demonstration of new office equipment
The (3) _____ of Smart Equipment will visit us on 28 April to demonstrate their new computer and fax-machine which you are sure to be interested in.
Please arrange the time to meet him so that all your staff could be present.
(4) _____
ВАРИАНТЫ ОТВЕТОВ: 1) From 2) Subject 3) Sales Manager 4) C.M.
2) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
To: Nikos Takakis
From: Valerie Harper
(1) ____ 2 July
(2) ____ Complaint about Carl Thomson
I would like to make a formal complaint about Carl’s behavior.
(3) Mr. Thomos has been putting pressure on me to have a ______.
(4) Mr. Thomson gives orders to me rather than ______.
Darric Hamond
Middle Manager
ВАРИАНТЫ ОТВЕТОВ : 1) polite instructions 2) Date 3) personal relationship 4) Subject
3) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
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AGENDA
Senior Manager’s Meeting
(1) _______: Changes in working practices
DATE: 1 July
TIME: 11.00 am – 12.30 pm
VENUE: Main Board Room, (2) _______
1. (3) _______
2. Security
3. (4) _______
4. Hot-desking
ВАРИАНТЫ ОТВЕТОВ : 1) Subject 2) Bonus scheme 3) Open plan office 4) Head office
4) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
FAX MESSAGE
To: Martin Bros
(1) ______ David Black
From: Natalie Druot
Date: 9 September
(2) ______ Sales trip
Dear David
I’ve tried to phone you several times but have been unable to contact you. I know you want to hear about my recent sales trip, so I’m faxing you this (3) ______.
During the trip I visited a number of supermarkets where I gave presentation of our new products.
(4) _________
ВАРИАНТЫ ОТВЕТОВ : 1) Best wishes 2) Attention 3) Subject 4) report
5) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
FAX
To: (1) __________, Allparts Ltd
(2) ______ Michael Williams, Purchasing Department
Date: 16 June
Subject: Our Order no. PX 657
Dear Sir/Madam,
We agreed that the (3) ________ will be sent by sea. The covers will be individually packed. The prices quoted in your catalogue are (4) ___ Dover.
ВАРИАНТЫ ОТВЕТОВ : 1) CIF 2) From 3) consignment 4) Sales Department
6) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
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To: Peter Shofield
(1): Jaqueline Delacroix
(2): 5 July
(3): Counterfeiting
I’m worried about the sales of fragrances we launched two years ago. In the first year, sales increased steadily. However, since the beginning of this year, sales have fallen by almost 10%.
(4), J.D.
ВАРИАНТЫ ОТВЕТОВ : 1) From 2) Re 3) Date 4) General Manager
7) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
(1): Susanna Morelli
From: Mario Cumino
(2): Caferoma decaffeinated
(3): 4 September
I have recently received several letters of complaint from customers concerning our new decaffeinated product. It seems that they cannot find the product when they look for it on the supermarket shelves.
(4), M.C.
ВАРИАНТЫ ОТВЕТОВ : 1) Date 2) To 3) Brand Manager 4) Subject
8) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
(1): Sales Department, Allparts Ltd
(2): Michael Williams, Purchasing Department
Date: 16 June
(3): Our order no. PX305
(4),
On the following page please find our order No. PX305 for various car accessories and motor cycle covers in different colours and designs.
We agreed that the consignment will be sent by sea. The covers will be individually wrapped and packed in cases, then transported by container ship.
ВАРИАНТЫ ОТВЕТОВ : 1) Subject 2) From 3) To 4) Dear Sir / Madam
9) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
To: Mr. D. McGill
(1): Ingrid Driesson
Date: June 4
Subject: (2)
(3),
I was interested to learn from a colleague that you will be attending the Annual Sales Convention here next month. I understand you plan to stay on in New York for a few days after the convention. We are holding a training seminar for members of our department at our head office on July 5-7. I would like to invite you to lead the session.
(4),
Training Manager, I.D.
ВАРИАНТЫ ОТВЕТОВ : 1) Dear Mr. McGill 2) Yours sincerely 3) From 4) Training session
10) Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки:
To: (1)
(2): Don McGill McGillD@segaco.com
Date: 13 July
Re: (3)
Dear Ingrid
I want to thank you for your hospitality while I was in New York. It was most kind of you to invite me to dinner and to spend time showing us round your city. You helped me to make our visit very memorable. I enjoyed immensely visiting some of your famous department stores, and I will never forget the trips to the Empire State Building and Radio City.
Once again, my thanks for your efforts on our behalf.
(4),
Don McGill
ВАРИАНТЫ ОТВЕТОВ : 1) From 2) Ingrid Driesson Ingrid.Driesson@pharmac.com3) New York visit 4) Best wishes
КОНТРОЛЬНАЯ РАБОТА №3
Read and make a plan of the text .
SMALL BUSINESSES
Today small businesses are the heart of the market economy. There are a great number and variety of small businesses. People become owners and operators of small business firms in one of three ways: start a new firm, buy a franchise, buy or inherit an existing firm.
Small firms have been established to do just about any kind of business imaginable. They have been established to manufacture and distribute goods, to sell them at retail, and of course, to provide all kinds of needed services. Some serve only the local community, while others function in national and international markets.
The vast majority of small firms concentrate on selling material products, although an increasing number of firms provide a service. In recent years there has been a great increase in the export of services, such as management consulting, medical, and technological services.
The existence of a strong, healthy small business community has always been recognized as the best way to preserve competition and prevent monopolistic control of any industries.
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