After having identified these problems describe them in detail.



11. Define ways of making your hotel bar efficient i.e. functioning at a profit. The following words and phrases will come in handy:

after a hectic day

· a good opportunity to socialize for business and pleasure

· be advantageous for both guests and the hotel

· the profit percentage on all beverages

· be higher than on food items

· a beverage can be held over if not sold

· the pour/cost percentage

· prevent pilferage and defrauding the bar

· the greatest savings

· come in the form of reduced labor costs

· fewer bartenders are needed

· the same amount of drinks

12. Work in pairs:

a) Look at the following words and phrases and think of a story that might combine them all. You may reorder them in any way you like using any form of the verb:

 

· made the critical decision;

· found new opportunities;

· will respond to the demands of the guests;

· different types of bars;

· will become favored «watering holes» of the rich and famous;

· only if well managed;

· cycle of beverages from ordering to billing;

· overcharged guests for beverages;

· reduced labor costs;

· fewer bartenders.

B) When you have decided upon the story, tell it to your partner. Then listen to that of your partner. Ask each other as many questions as you can to leam further details or clarify some points.

 

13. Entitle the paragraphs beginning with the words:

Hotel bars allow guests...

Food and beverage directors...

Another risk bars encounter...


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